Where exactly are you located?
We're at 400 North Michigan Avenue, at the Wrigley Building. The northwest corner of the Michigan Avenue Bridge. The Start of the Magnificent Mile.

Do I need to make reservations for all your tours?
No, in fact for most tours, individuals can walk up and enjoy one of our tours within an hour. However tickets can be purchased in advance and for weekends and special events such as the fireworks tour, they are recommended.

What about the narration?
All our rides are fully narrated by live human beings; experts in Chicago history and its architecture. In fact, we're the only boat company in Chicago with an in-house Education Department.

Can I bring a stroller, large bag, luggage, coolers, etc on the vessels?
Large luggage, bags and coolers are not allowed on the boats. Strollers may be stored on the dock.

Do I have to pay for infants?
While all passengers need tickets, children under age 3 are free for individuals. However, infants, as part of a group, pay the children's group rate.

What's the difference between the 60 and the 90 minute tour?
The 60 minute tour is Chicago River only and includes an in-depth architecture narration. The 90 minute tour is lake and river and the narration is an overview of architecture and history.

Do you accept credit cards?
Yes, Visa, MasterCard and American Express.

Is there food on the boat and can I bring my own?
Each boat has a snack bar with pop, chips, candy and bottled water. You may also bring some of your own snacks, as long as it's nothing big. For example, no barbecue rib dinner or porterhouse steak smothered in garlic and mushrooms. Schools group may bring bag lunches.

What about alcohol?
Alcohol cannot be brought onto the boats. On certain vessels, alcohol may be purchased by those age 21 and over.

Are there restrooms on the boats?
Yes, all boats, including the RiverBus' have restrooms.

Are life jackets provided?
While they are for emergency use only, there are life jackets for every person on board.

Are animals allowed on the boats?
As a courtesy to other passengers, only assist animals are allowed.

Where do I park my car?

Advance sales cancellation/refund policy

Who is Wendella?.
There was never a person named Wendella.

Wendella was founded in 1935 by a Swedish immigrant named Albert Borgstrom (his grandson now runs the business and his grandsons operate the boats.)

When he started the company he purchased a boat named Wendela (the second "l" was added later) and converted it into the city's first sightseeing boat. Legend has it that it's bad luck to change the name of a boat, so he kept Wendela for the boat, and also used as the name of his company.

Contrary to popular belief, Wendella was not the name of his sled!