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Know Your Rights; Workplace Discrimination is Illegal
Know Your Rights; Workplace Discrimination is Illegal (Espanol) 

The Deckhand is an integral part of the safe operation of all our tour boats and the Chicago Water Taxi. They are charged with carrying out those tasks which support the Captain and allow for the vessel to function in its role as a tour boat or water taxi. Deckhands will also be required to work on the docks doing bag screenings, security, and dock maintenance. The deckhand works in an outdoor environment, often exposed to rain and other elements, including slick or wet decks.

Duties include, but are not limited to, securing the vessel, boarding, de-boarding, greeting passengers, maintaining the vessels cleanliness, providing manpower for tasks as assigned, and assisting in providing the necessary comforts and safety of the passengers. A deckhand may be called upon, in an emergency, to assist in the retrieval of a person in the water and perform training drills for this task. The deckhand should always be visible and interact with the passengers and have the ability to observe, remain in a stationary position, and/or move about the vessel for up to 90 minutes. On a daily basis, this position will assist in the resupply of the vessel, which includes the ability to assist in the lifting of up to 50lbs.

Qualifications & Requirements:
– Due to USCG regulations, must be a United States Citizen.
– Must be 18 years of age or older.
– Per USCG regulations, all deckhands will be subject to random drug testing, including marijuana.
– Must be friendly, enthusiastic, and hardworking.
– Customer service experience.
– Foreign language skills are a plus.
– Marine/boating experience is a plus, but not required.
– Flexible or open availability. Evenings, weekends, and/or holidays are required.
– Ability to work outdoors with exposure to rain, snow, and extreme heat or cold.

Pay/Benefits:
– Pay is $18/hour
– 401K with Employer Match
– Profit Sharing
– Medical/Eye/Dental Insurance
– First Aid/CPR Training
– DIVVY Bike Share Discounted Membership
– Complimentary Tour Tickets & Chicago Water Taxi rides

*Successful candidates will be required to complete a pre-employment drug test (including marijuana/THC) and criminal background check prior to an offer of employment. Per USCG regulations, all deckhands are subject to random drug testing, including marijuana/THC

The Guest Service Ambassador (GSA) is often our first point of contact. The GSA is responsible for ensuring the Wendella guest experience is a positive one. Mostly positioned throughout the docks, the GSA is required to stand, often on warm days, and occasionally on cold, wet pavement for hours at a time. The GSA will answer all questions about Wendella’s tours and cruises, as well as the Chicago Water Taxi, which is owned and operated by Wendella. Guests will often look to the GSA to answer general questions about Chicago, which may include directions or activity recommendations. The GSA will also assist the crew and ticket office with lining up and boarding passengers, scanning tickets, keeping the dock clean, and occasionally transporting supplies weighing up to 50 pounds. The GSA will also assist with any other tasks that may be needed for the smooth operation of the dock. This fun, outdoor position includes heavy customer contact and requires standing and affords an opportunity to interact with guests from around the world. The GSA needs to move between our docks which requires ascending/descending stairs frequently.

Qualifications & Requirements:
– Must be 16 years of age or older.
– Must be a US Citizen.
– Must be friendly, outgoing, hardworking, and enthusiastic!
– Customer service experience is a plus.
– Foreign language skills are a plus.
– Flexible or open availability. Required to work evenings, weekends, and holidays.
– Ability to work outdoors with exposure to rain, snow, and extreme heat or cold.

Pay/Benefits:
– Pay is $17/hour
– 401K with Employer Match
– Profit Sharing
– Medical/Eye/Dental Insurance
– First Aid/CPR Training
– DIVVY Bike Share Discounted Membership
– Complimentary Tour Tickets & Chicago Water Taxi rides

The Phone Receptionist is an important member of the Wendella Customer Service Team providing customer service second to none to all Wendella guests. The Receptionist represents Wendella each time they interact with Wendella customers via email, over the phone as well as with visitors to the corporate office. Therefore, it is extremely important that the Receptionist present a professional and positive image at all times, speak clearly using a friendly tone and when necessary, settle ticket conflicts to the customer’s satisfaction while following company protocol. The Receptionist is also responsible for working with fellow members of the Customer Service Team in coordinating ticket sales, group sales and charter reservations, and ensuring that brochures and ponchos are available to GSAs to bring down to the docks. The Receptionist also assists customers by providing directions to Wendella docks, providing tour information as well as
the Water Taxi Service schedule as needed.

If you are interested in a position not listed, please email jobs@wendellaboats.com with your resume and your credentials or submit the following form.