Have a Question?

 

 

Questions

Q: What are the tour costs?
A: You can find our ticket pricing on our Tickets Page.

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Q: What is the address of the dock?
A: Our docks do not have addresses associated to them, but you can find their location on our Directions Page.

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Q: Is food served?/Do you offer dinner tours?
A: While no meals or food are served on tours, each boat has a full service bar with snacks, such as chips and candy, and a selection of beers, wines, cocktails and non-alcoholic beverages.

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Q: Does the tour come in other languages?
A: At this time, we do not offer tours in any other languages except English.

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Q: Are you wheelchair accessible?
A: You can find out more information about wheelchair accessibility on our ADA & Accessibility Page.

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Q: When do you start boarding the boats?
A: Boarding begins 15-30 minutes before the tour time.

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Q: Can we reserve a section for our group?
A: Seating is first come, first served. We recommend that groups arrive 30 minutes prior to the tour time to give them a better chance of getting seats together.

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Q: Is there a bar onboard?
A: Each boat has a full service bar with snacks, such as chips and candy, and a selection of beers, wines, cocktails and soft drinks.

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Q: What do we do in case of severe weather?
A: Tours depart rain or shine. However, in cases of severe weather, if the Captain deems it unsafe and cancels the tour, all guests will be refunded.

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Q: Is there any place to store luggage/walkers/bags on our dock?
A: There is no storage area on our dock, but guests may bring their luggage aboard keeping in mind it may be subject to search.

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Q: Do you have a AAA discount?
A: Unfortunately we do not offer AAA discounts.

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Q: Are pregnant women/babies allowed?
A: Yes.

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Q: Do your tours ever sell out?
A: Our tours do occasionally sell out and we always recommend that customers buy their tickets online and ahead of time.

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Q: Is there parking available?
A: Parking is available at nearby parking garages or find discounted parking by using SpotHero. You can find more information on our parking information page

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Q: What time is the sunset?
A: Click here to find out this month's sunset times.

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